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Terms & Conditions — Walls & Sales

The terms that govern your use of the Walls and Sales website and our digital marketing services. Last updated January 2025.

Introduction — Walls & Sales Terms & Conditions

These Terms and Conditions ("Terms") govern your use of the Walls and Sales website at wallsandsales.com and the digital marketing services provided by Walls and Sales ("we", "our", "us").

By accessing our website or engaging Walls and Sales for services, you confirm that you have read, understood and agree to be bound by these Terms. If you do not agree, please do not use our website or services.

Last updated: January 2025  |  Effective date: January 2025

Services Provided by Walls & Sales

Walls and Sales provides digital marketing services including but not limited to:

  • Search Engine Optimisation (SEO) and Google Business Profile Management
  • Website Design and Development
  • Branding and Visual Identity
  • Social Media Management
  • Performance Advertising (Google Ads, Meta Ads)

The specific services, deliverables, timelines and fees for each client engagement are agreed upon in a separate Service Agreement or Proposal issued by Walls and Sales. In the event of any conflict between these Terms and a specific Service Agreement, the Service Agreement shall prevail.

Client Responsibilities & Obligations

To enable Walls and Sales to deliver services effectively, clients agree to:

  • Provide accurate, complete and up-to-date information about their business
  • Grant timely access to required accounts, assets and platforms (website, Google, social media, ad accounts)
  • Review and approve deliverables within agreed timeframes — delays in approval may affect project timelines
  • Ensure all content, images and materials provided to Walls and Sales are owned by the client or properly licensed
  • Notify Walls and Sales promptly of any changes to their business, industry or market that may affect campaign strategy
  • Make all payments on time in accordance with the agreed payment schedule

Payments & Billing

Payment Terms

Payment terms are outlined in each individual Service Agreement. Unless otherwise agreed, Walls and Sales invoices are due within 7 business days of issue. Late payments may incur a late fee as specified in the Service Agreement.

Refund Policy

Due to the nature of digital marketing services, Walls and Sales does not offer refunds on work already completed or in progress. If a project is cancelled by the client, fees for work completed up to the cancellation date remain payable. Walls and Sales will provide a fair breakdown of work completed upon request.

Pricing Changes

Walls and Sales reserves the right to update its pricing. Existing clients will be notified of any price changes with at least 30 days' notice before they take effect.

Intellectual Property & Ownership

Client-Owned Assets

Upon full payment of all outstanding invoices, ownership of custom deliverables created exclusively for the client (such as website designs, logo files and brand guidelines) transfers to the client. This excludes any third-party assets, stock imagery, fonts or software used in deliverables.

Walls and Sales Intellectual Property

All proprietary frameworks, methodologies, templates, processes and tools developed by Walls and Sales remain the sole intellectual property of Walls and Sales. Clients are granted a licence to use deliverables for their own business purposes but may not resell or sublicence them without written consent from Walls and Sales.

Portfolio Rights

Unless the client requests otherwise in writing, Walls and Sales reserves the right to reference the client's business and display work completed for them in the Walls and Sales portfolio, case studies and marketing materials.

Results & Performance

Walls and Sales applies industry best practices and significant expertise to every client engagement. However, digital marketing results depend on many factors outside our direct control, including search engine algorithm changes, market competition, client website performance and advertising platform policies.

Walls and Sales does not guarantee specific rankings, traffic levels, lead volumes or revenue outcomes. Any projections or estimates shared during the sales process are based on historical data and reasonable assumptions — they are not binding commitments.

Walls and Sales commits to transparent, regular reporting so clients can track progress and make informed decisions.

Confidentiality

Both parties agree to keep confidential any proprietary or sensitive business information shared during the course of the engagement. Walls and Sales will not disclose client business information, strategies or data to any third party without written consent, except as required by law or as necessary to deliver agreed services (e.g. sharing access with platform tools).

Termination

Termination by Client

Clients may terminate their engagement with Walls and Sales by providing written notice as specified in their Service Agreement (typically 30 days). All fees for work completed or committed prior to the effective termination date remain payable.

Termination by Walls and Sales

Walls and Sales reserves the right to terminate a client engagement with written notice if the client breaches these Terms, fails to make payments, or engages in conduct that Walls and Sales reasonably considers harmful, illegal or unethical.

Limitation of Liability

To the maximum extent permitted by applicable law, Walls and Sales shall not be liable for any indirect, incidental, special or consequential damages arising from the use of our services or website, including loss of revenue, profits, data or business opportunities.

Walls and Sales' total liability to any client shall not exceed the total fees paid by that client to Walls and Sales in the three months preceding the claim.

Governing Law

These Terms are governed by the laws of India. For clients in Australia, UAE or New Zealand, local consumer protection laws may provide additional rights that these Terms do not override. Any disputes will be resolved in good faith through direct negotiation before any formal legal proceedings are initiated.

Changes to These Terms

Walls and Sales may update these Terms from time to time. Updated Terms will be posted on this page with a revised "Last updated" date. Continued use of Walls and Sales services after changes constitutes acceptance of the updated Terms.

Contact Walls & Sales

For any questions about these Terms and Conditions, please contact Walls and Sales:

Walls and Sales
Warangal & Hyderabad, Telangana, India
Email: [email protected]
Website: wallsandsales.com

Questions about our terms? We're happy to clarify anything before you engage.

Contact Walls & Sales